{"product_id":"epoch-batteries-48v-to-12v-25a-voltage-reducer","title":"Epoch 48V to 12V (25A) Voltage Reducer | Step Down Converter","description":"\u003c!-- more --\u003e\n\u003cul class=\"tabs\"\u003e\n\u003cli class=\"active\"\u003eDescription\u003c\/li\u003e\n\u003cli\u003eSpecifications\u003c\/li\u003e\n\u003cli\u003eInstallation \u0026amp; Setup\u003c\/li\u003e\n\u003cli\u003eFAQs\u003c\/li\u003e\n\u003cli\u003eWarranty\u003c\/li\u003e\n\u003cli\u003eShipping Information\u003c\/li\u003e\n\u003cli\u003eWhy Buy From Us\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"tabs-content\"\u003e\n\u003cli class=\"active\"\u003e\n\u003cp\u003eThe Epoch 48V to 12V Voltage Reducer is a 25A DC-DC step-down converter that safely runs 12V lights, radios, USB chargers, horns, soundbars and other accessories from a 48V lithium battery system. Upgrading to 48V lithium should not mean frying your 12V electronics: this reducer takes high-voltage battery power and provides stable 13.5V DC accessory power for golf carts, boats, RVs, off-grid systems and custom lithium builds.\u003c\/p\u003e\n\u003cp\u003eIt accepts a wide 40-90V DC input, delivers up to 25A of 12V-class output, and includes a KEY ON+ trigger wire so it can switch with the cart or system key circuit. A rugged finned heat-sink housing, integrated mounting ears and a pre-attached wiring harness make for a clean, durable installation.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eKey Features\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e48V to 12V voltage reducer:\u003c\/strong\u003e Steps a 48V lithium battery system down to stable 12V accessory power.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e25A output class:\u003c\/strong\u003e Supports up to 25A of 12V-class accessory load when wired within the published rating.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e13.5V DC output:\u003c\/strong\u003e The product label shows a 13.5V output, ideal for common 12V accessory systems.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWide input range:\u003c\/strong\u003e The product label shows 40-90V DC input compatibility for 48V-class systems.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eKey-on trigger wire:\u003c\/strong\u003e A dedicated KEY ON+ wire lets the converter switch with the cart or system key circuit when installed correctly.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRugged finned housing:\u003c\/strong\u003e Heat-sink style aluminum housing helps dissipate heat in demanding mobile applications.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePlug-and-play harness style:\u003c\/strong\u003e A pre-attached wiring harness supports cleaner installation than loose converter modules.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAccessory protection:\u003c\/strong\u003e Helps prevent electrical damage caused by accidentally feeding 48V power into 12V electronics.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGolf cart ready:\u003c\/strong\u003e Excellent for 48V golf cart light kits, horns, radios, soundbars, USB ports and turn signals.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMarine and off-grid use:\u003c\/strong\u003e Useful for boats, RVs, cabins and 48V lithium battery systems that need 12V accessory circuits.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCompact mounting tabs:\u003c\/strong\u003e Integrated mounting ears make it easier to secure the converter in a battery bay or accessory compartment.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCleaner wiring:\u003c\/strong\u003e Centralizes 12V accessory power instead of tapping a battery or creating unsafe workarounds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eKey Benefits\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e48V to 12V:\u003c\/strong\u003e Step down\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e25A:\u003c\/strong\u003e Output class\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e13.5V:\u003c\/strong\u003e DC output\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e40-90V:\u003c\/strong\u003e Input range\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eKey-on:\u003c\/strong\u003e Trigger wire\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDC-DC:\u003c\/strong\u003e Converter type\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e25A output:\u003c\/strong\u003e Accessory power capacity\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e13.5V output:\u003c\/strong\u003e Stable 12V-class supply\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e40-90V input:\u003c\/strong\u003e Wide 48V-class range\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eKey-on wire:\u003c\/strong\u003e Switched install support\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRugged housing:\u003c\/strong\u003e Finned heat sink design\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAccessory safety:\u003c\/strong\u003e Prevents overvoltage damage\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eSafely Power Your 12V Accessories from a 48V Battery\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eA required safety component for many 48V golf cart, marine, RV and lithium battery systems.\u003c\/p\u003e\n\u003cp\u003eStandard golf cart accessories and low-voltage electronics are usually designed for 12V power. If you connect headlights, soundbars, horns, radios, USB chargers or other 12V accessories directly to a 48V lithium battery, the overvoltage can instantly damage the equipment.\u003c\/p\u003e\n\u003cp\u003eThis reducer bridges that gap by stepping 48V battery power down to stable 13.5V DC accessory output, making it a smart add-on for 48V lithium golf cart conversions, marine accessory wiring, RV and camper systems, and off-grid power builds.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProtect your lights, radios and USB chargers:\u003c\/strong\u003e This DC-DC step-down converter safely drops 48V power to 12V-class accessory voltage so you can power LED headlights, tail lights, turn signals, horns, stereo systems, light bars, USB chargers and other low-voltage devices without exposing them to destructive 48V input.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEssential for single-block lithium upgrades:\u003c\/strong\u003e On old lead-acid setups, some DIYers tapped one 12V battery in a series bank. With a modern single-block 48V lithium battery, that approach is no longer available. A dedicated voltage reducer is the correct way to power 12V accessories from a 48V lithium system.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHeavy-Duty Design for Golf Carts, Marine, RV and Off-Grid Systems\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eA rugged reducer for 48V lithium accessories and mobile installations.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFinned heat-sink housing:\u003c\/strong\u003e The black aluminum-style finned housing helps dissipate heat during accessory loads.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e25A continuous output class:\u003c\/strong\u003e Listed as a 25A converter, giving builders more accessory capacity than many small 5A or 10A reducers.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eKey-on trigger wire:\u003c\/strong\u003e The label identifies a KEY ON+ input so the reducer can be tied to a switched circuit when installed correctly.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCompact mounting tabs:\u003c\/strong\u003e Integrated mounting ears help secure the converter in a cart battery bay, boat compartment, RV cabinet or off-grid control panel.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eRecommended Add-Ons for a Clean 12V Accessory Circuit\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBuild a safer, cleaner low-voltage accessory system with:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eDistribution:\u003c\/strong\u003e 12V power distribution block or fuse panel for clean accessory wiring.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFusing:\u003c\/strong\u003e Inline fuses or breakers sized for the 25A output and your accessory circuit.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWire protection:\u003c\/strong\u003e Marine-grade wire, heat shrink, loom and strain relief for protected cable routing.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTerminals:\u003c\/strong\u003e Ring terminals, butt connectors or vehicle-specific plugs appropriate for your installation.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSystem parts:\u003c\/strong\u003e 48V lithium golf cart battery kit, battery gauge, charger port plug and mounting hardware.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCompatibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e48V-class lithium battery systems within the 40-90V DC input range\u003c\/li\u003e\n\u003cli\u003e12V accessory loads totaling no more than the 25A output rating\u003c\/li\u003e\n\u003cli\u003eNot for charging a 12V battery unless Epoch explicitly approves that application\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWiring Reference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYellow: 40-90V DC positive input\u003c\/li\u003e\n\u003cli\u003eBlack: 40-90V DC negative input\u003c\/li\u003e\n\u003cli\u003eOrange: KEY ON+ switched trigger input\u003c\/li\u003e\n\u003cli\u003eRed: 13.5V DC positive output\u003c\/li\u003e\n\u003cli\u003eBlack: 13.5V DC negative output\u003c\/li\u003e\n\u003cli\u003eAlways verify the current label and included instructions before connecting power.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eSuitable For:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e48V golf cart lithium conversions that need safe 12V accessory power\u003c\/li\u003e\n\u003cli\u003e48V lithium battery accessories, including lights, horns, radios, stereos, USB ports and soundbars\u003c\/li\u003e\n\u003cli\u003eGolf cart voltage reducer installations for Club Car, EZGO, Yamaha, ICON, Evolution and similar 48V platforms where wiring is compatible\u003c\/li\u003e\n\u003cli\u003eMarine step-down converter use for low-voltage accessories on compatible 48V battery systems\u003c\/li\u003e\n\u003cli\u003eRV, camper and off-grid systems using a 48V battery bank but needing 12V accessory loads\u003c\/li\u003e\n\u003cli\u003eSolar and power-wall projects where a 48V battery bank must run 12V control circuits or auxiliary electronics\u003c\/li\u003e\n\u003cli\u003eDIY golf cart builders replacing unsafe battery taps with a dedicated DC-DC step-down converter\u003c\/li\u003e\n\u003cli\u003eElectric utility carts, hunting buggies and neighborhood carts that need stable 12V accessory power\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePlease Note:\u003c\/strong\u003e This is a voltage reducer, not a battery charger.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlease Note:\u003c\/strong\u003e Use proper input and output fusing, correct polarity, secure mounting and protected cable routing, and keep the total 12V accessory load within the 25A rating.\u003c\/p\u003e\n\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eSpecifications\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eGeneral\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eBrand:\u003c\/span\u003e Epoch Batteries\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eProduct name:\u003c\/span\u003e 48V to 12V (25A) Voltage Reducer \u0026amp; Step Down Converter\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eSKU:\u003c\/span\u003e 48V-12V-voltage-reducer\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eProduct type:\u003c\/span\u003e DC-DC step down converter \/ voltage reducer\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003ePrimary use:\u003c\/span\u003e Converts 48V-class DC battery power to 12V-class accessory power\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eElectrical Specifications\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eInput voltage:\u003c\/span\u003e 40-90V DC, per product label\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eOutput voltage:\u003c\/span\u003e 13.5V DC, per product label\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eRated output current:\u003c\/span\u003e 25A\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eEstimated output power:\u003c\/span\u003e Approx. 337.5W at 13.5V x 25A\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eKey-on trigger:\u003c\/span\u003e KEY ON+ wire shown on product label\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eInput positive wire:\u003c\/span\u003e Yellow, per product label\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eInput negative wire:\u003c\/span\u003e Black, per product label\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eOutput positive wire:\u003c\/span\u003e Red, per product label\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eOutput negative wire:\u003c\/span\u003e Black, per product label\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eMechanical and Connector Details\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eHousing:\u003c\/span\u003e Black finned heat-sink style housing\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eMounting:\u003c\/span\u003e Integrated mounting ears \/ tabs\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eConnector \/ harness:\u003c\/span\u003e Pre-attached harness with multi-pin connector\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eWaterproof rating:\u003c\/span\u003e IP67\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCompatibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eBattery system:\u003c\/span\u003e 48V-class lithium battery systems within the listed input range\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eAccessory system:\u003c\/span\u003e 12V accessory loads within the converter's 25A rating\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eCommon applications:\u003c\/span\u003e Golf carts, marine accessories, RV\/camper accessories, solar\/off-grid auxiliary loads\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eNot for:\u003c\/span\u003e Charging a 12V battery unless Epoch explicitly approves that application\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eInstallation Guidance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eProtection:\u003c\/span\u003e Use proper input and output fusing based on system design and accessory load\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eSwitching:\u003c\/span\u003e Use the KEY ON+ wire with an appropriate key-switch circuit when possible\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eCable routing:\u003c\/span\u003e Protect wiring from heat, abrasion, sharp edges, and moving components\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eVerification:\u003c\/span\u003e Confirm polarity, fuse size, and total accessory load before powering the system\u003c\/p\u003e\n\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eInstallation Guidance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProtection: use proper input and output fusing based on system design and accessory load.\u003c\/li\u003e\n\u003cli\u003eSwitching: use the KEY ON+ wire with an appropriate key-switch circuit when possible.\u003c\/li\u003e\n\u003cli\u003eCable routing: protect wiring from heat, abrasion, sharp edges and moving components.\u003c\/li\u003e\n\u003cli\u003eVerification: confirm polarity, fuse size and total accessory load before powering the system.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cdetails\u003e\n\u003csummary\u003eWhy do I need a 48V to 12V voltage reducer for my golf cart?\u003c\/summary\u003e\n\u003cp\u003eMost golf cart accessories, including LED headlights, tail lights, horns, radios, USB chargers and soundbars, are designed for 12V power. Connecting those accessories directly to a 48V lithium battery can damage them immediately. A 48V to 12V voltage reducer safely steps the battery voltage down to stable 12V-class accessory power.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eWhat is the difference between a voltage reducer and a step-down converter?\u003c\/summary\u003e\n\u003cp\u003eThey are two common names for the same type of component. Golf cart owners often call it a voltage reducer, while marine, RV and solar builders often call it a DC-DC step-down converter. In both cases, the device converts a higher DC voltage into lower 12V accessory power.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eCan't I just wire my accessories to one battery like I used to?\u003c\/summary\u003e\n\u003cp\u003eNo, not when you are using a single-block 48V lithium battery. Older lead-acid golf carts sometimes tapped one 12V battery in a series pack, but that causes imbalance and is not possible with a single 48V lithium pack. A DC-DC voltage reducer is the correct way to power 12V accessories from a 48V lithium system.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eHow many amps does this voltage reducer output?\u003c\/summary\u003e\n\u003cp\u003eThis reducer is a 25A model. Its product label shows a 13.5V DC output, which supports typical 12V accessory loads such as lights, horns, radios, USB ports and soundbars when the total draw is within the converter's rated output.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eIs this voltage reducer waterproof?\u003c\/summary\u003e\n\u003cp\u003eThe technical specifications list an IP67 waterproof rating, and the converter uses a rugged finned housing and covered wiring harness. If your installation depends on a specific waterproof rating for a wet or exposed location, confirm the rating on the unit's current label before installing.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eWill this drain my 48V battery when the cart is turned off?\u003c\/summary\u003e\n\u003cp\u003eThe product label shows a dedicated KEY ON+ wire. When installed through the proper key-switch or ignition circuit, that trigger wire can help the converter power on only when the vehicle or system is switched on. Follow the wiring diagram and confirm the correct key-on circuit before installation.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eHow difficult is it to wire this step-down converter?\u003c\/summary\u003e\n\u003cp\u003eInstallation is straightforward for a qualified DIY installer. The product label identifies input, output and key-on wiring: 40-90V positive and negative input, a KEY ON+ trigger wire, and 13.5V positive and negative output. Use proper fusing, connectors, strain relief and wire protection for your application.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eWhat can I power with this 48V to 12V converter?\u003c\/summary\u003e\n\u003cp\u003eIt is intended for 12V accessories such as LED headlights, tail lights, turn signals, horns, radios, stereos, USB chargers, light bars, small fans and other low-voltage accessories. Always add up total accessory current draw and stay within the converter's 25A rated output.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cu\u003eEpoch Batteries Limited Warranty\u003c\/u\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eWarranty Period\u003c\/strong\u003e\u003cbr\u003e\n1-year limited warranty\u003c\/p\u003e\n\n\u003cp\u003eEpoch Batteries-branded products are covered against qualifying defects in materials and workmanship for the applicable warranty period, subject to Epoch's model-specific remedy schedule and the terms of its warranty policy. Epoch-branded chargers carry a 2-year limited warranty and accessories (such as fuel gauges and voltage reducers) a 1-year limited warranty, from the original purchase date.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRegistration\u003c\/strong\u003e\u003cbr\u003e\nRegister your battery with Epoch within 90 days of purchase for full warranty coverage. If it is not registered within that time, the warranty period begins from the battery's original manufacturing date. Proof of ownership is required for any claim, and coverage is non-transferable and applies only to the original purchaser.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemedy\u003c\/strong\u003e\u003cbr\u003e\nAfter inspection and testing, Epoch will provide the applicable remedy for a qualifying manufacturing defect: an approved repair, a replacement, or a comparable-product offer according to the model's schedule. Typical repair turnaround is 3–10 business days once the product is received.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eExclusions\u003c\/strong\u003e\u003cbr\u003e\nCoverage may be denied when a failure is caused by misuse, improper handling, installation or storage, or use outside the product's specifications. Examples include an unsecured battery; loose, corroded or improperly connected terminals; series or parallel connections beyond the manufacturer's recommendations; reverse polarity or short circuits; impact, fire or water submersion; storage above 140°F or below -40°F; prolonged storage fully discharged or batteries left uncharged for more than three months; poor crimps, undersized cables or damaged wiring; opened, modified or tampered products; and use in applications the battery was not designed for, including repeated engine starting on non-cranking models.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eObtaining Warranty Service\u003c\/strong\u003e\u003cbr\u003e\nStart a claim through the Epoch Batteries Warranty Portal with your model and serial number, proof of purchase, a description of the issue and supporting photos or videos. If approved, Epoch provides an RMA number and packing instructions. Do not ship a product without a valid RMA. The customer arranges and pays for shipment to Epoch, packaged in compliance with lithium battery shipping rules. Epoch Batteries can be reached at 1-888-501-1846 or support@epochbatteries.com.\u003c\/p\u003e\n\n\u003cp\u003eVisit \u003ca href=\"https:\/\/www.epochbatteries.com\/pages\/11-year-warranty\" target=\"_blank\" title=\"Epoch Batteries Warranty\" rel=\"noopener noreferrer\"\u003eEpoch's Warranty Page\u003c\/a\u003e to review the full warranty terms.\u003c\/p\u003e\n\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cp\u003eShipping is typically through freight carriers and the actual shipping time is contingent on your location and the specific warehouse dispatching your order. Please allow for a 1-3 business day processing period before shipment, and an estimated delivery time of up to 7 business days. Your confirmation email will include delivery details and we will send you a tracking number as soon as one is available. If you ordered several separate items, you may receive multiple tracking numbers. Once the item has been shipped, the freight service will contact you to coordinate the date and time of delivery. If you require any special accommodations during delivery please let us know as soon as possible and let the delivery company know when arranging the appointment.\u003c\/p\u003e\n\u003cp\u003eTypically, orders will be dropped off either curbside or outside your front door or garage. It is your responsibility to bring the order inside or to its final destination and to remove any existing items.\u003c\/p\u003e\n\u003cp\u003eDepending on the item, parts may be shipped in multiple boxes, and assembly may be required. When your order is delivered, please check that you have all pieces of the item and that nothing is damaged. If your order is damaged during transit and external damage is visible, note the damage immediately, write it on the delivery documents, take photos and\/or videos, and refuse shipment. If there is no visible external damage, accept the package but note “\u003ci\u003esubject to concealed damage\u003c\/i\u003e” on the delivery documents. Any damage upon delivery needs to be reported within 24 hours of delivery or you may not be eligible for a refund. For additional information on submitting claims, as well as incorrect item exchanges, and replacements, please see our \u003ca href=\"https:\/\/ecoemperor.com\/policies\/refund-policy\" target=\"_blank\" title=\"Eco Emperor Returns and Refunds Policy\" rel=\"noopener noreferrer\"\u003eRefund Policy\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eFor more information about shipping, please visit our complete \u003ca href=\"https:\/\/ecoemperor.com\/policies\/shipping-policy\" target=\"_blank\" title=\"Eco Emperor Shipping Policy\" rel=\"noopener noreferrer\"\u003eShipping Policy\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Shop With Eco Emperor?\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eAt Eco Emperor, our mission is to empower you to lead a sustainable and fun lifestyle with ease and confidence. Whether you're upgrading your outdoor experience or enhancing your eco-conscious journey, here’s why choosing us is a decision you can feel great about:\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eExpert and Customized Care\u003c\/strong\u003e\u003cbr\u003e\nOur knowledgeable and friendly team is here to support you every step of the way. We pride ourselves on providing personalized service and swift responses to ensure a smooth and satisfying experience. Our dedicated team is available via phone, email, and live chat to provide you with prompt and helpful support.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eAuthorized Retailer of High-Quality, Trusted Products from Leading Brands\u003c\/strong\u003e\u003cbr\u003e\nWe partner with the best brands in the industry to bring you reliable, high-quality products. As authorized retailers, we guarantee authenticity and offer full manufacturer warranties on every item. You can trust that our products are built to last and perform efficiently.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eFree \u0026amp; Fast Shipping\u003c\/strong\u003e\u003cbr\u003e\nWe know you’re eager to begin your new products or start your next outdoor adventure. That’s why we prioritize quick, reliable, and free shipping to get your orders to you on time and in perfect condition.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eCompetitive Pricing\u003c\/strong\u003e\u003cbr\u003e\nWe believe that sustainable living should be accessible to everyone. We offer competitive pricing on all our products, so you can enjoy high-quality eco-friendly solutions and outdoor products without breaking the bank.\u003c\/p\u003e\n\n\u003cp\u003eChoose Eco Emperor for all your outdoor and eco-friendly product needs, and become part of a movement that’s embracing a more sustainable and adventurous lifestyle.\u003c\/p\u003e\n\n\u003cp\u003eThank you for supporting a greener, cleaner future, while enhancing your outdoor experiences and powering your adventures.💚\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n","brand":"Epoch Batteries","offers":[{"title":"Default Title","offer_id":50846091018543,"sku":"48V-12V-VOLTAGE-REDUCER","price":90.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0806\/0803\/5119\/files\/Epoch-Batteries-48V-to-12V-25A-Voltage-Reducer-1.png?v=1791487463","url":"https:\/\/ecoemperor.com\/products\/epoch-batteries-48v-to-12v-25a-voltage-reducer","provider":"Eco Emperor","version":"1.0","type":"link"}