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The Epoch 12V 100Ah Eco Series is a value-focused Group 24 LiFePO4 battery built for RV, marine, solar, trolling motor and backup power upgrades.
It replaces heavy, high-maintenance lead-acid batteries with a 21 lb lithium battery that stores 1.28kWh of deep-cycle energy (nominal, at 12.8V), with smart BMS protection, low-temperature charge protection, IP54 splash-resistant durability, 4,500+ cycle life and a 6-year manufacturer warranty. It has no Bluetooth or internal heating, which keeps it simple.
Key Features
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12V 100Ah Eco Series LiFePO4 (1.28kWh): A 12.8V nominal, 100Ah deep-cycle battery that stores 1.28kWh (1,280Wh, nominal) in a BCI Group 24 case, for RV, marine house power, solar, trolling motor and backup systems. It is a Group 24 drop-in for many installations, but not a drop-in replacement for every lead-acid one: check tray fit, terminal clearance, cable size, overcurrent protection and charger profile first.
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Group 24 size, 21 lb: 10-1/4 x 6-3/4 x 9 in (260 x 171 x 229 mm) and 21 lb (9.5kg). It fits standard Group 24 trays and boxes, and Epoch offers a matching tray for the 12105A-H and 12100-ECO.
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100A continuous output: 100A maximum continuous discharge and 300A for up to 5 seconds, for start-up surges only; keep the combined continuous load at or below 100A (about 1,280W of inverter DC input). Deep-cycle only: not cranking-rated, so not for engine starting.
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Charging: 100A maximum continuous charge current from all sources combined, up to 50A recommended, and 14.2V-14.4V bulk/absorption. Use a 12V LiFePO4 charge profile, such as the Epoch 12V 15A Lithium Battery Charger; a smaller charger simply takes longer.
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Low-temperature charge protection: No internal heating. The BMS blocks charging below 0°C (32°F) to protect the cells, and the battery can still discharge down to -20°C (-4°F). Charge only between 0°C and 55°C (32°F to 131°F).
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Smart BMS (20+ safety features): Protects against overcharge, over-discharge, over-current, short circuit, and high and low temperature, with a high-temperature reconnect at 50°C (122°F). It does not replace a correctly sized fuse or DC-rated breaker near the positive terminal.
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No Bluetooth: Monitor it with an external shunt-based battery monitor or system display; voltage alone is not a precise state-of-charge reading on LiFePO4.
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IP54 rated: Dust-protected and splash-resistant for everyday mobile, RV, marine and outdoor use. Not waterproof or submersible: do not submerge or pressure-wash it, or install it where standing water can collect.
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Expandable: Up to 4 matched 12100-ECO batteries in series (24V, 36V or 48V system classes) and up to 16 in parallel (1,600Ah, 20.48kWh at 12V); the largest bank is 4S16P (64 batteries: 51.2V, 1,600Ah, 81.92kWh).
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4,500+ cycle life and low maintenance: No watering, acid service or routine lead-acid maintenance; routine inspections and terminal checks (8-12 Nm) keep it safe.
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6-year manufacturer warranty: Register within 90 days of purchase for full warranty coverage.
Key Benefits
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IP54 splash and dust resistant: Protected against limited dust ingress and water splashes. Not waterproof or submersible.
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4,500+ cycle life: Over 12 years at one full cycle a day. Rated at the depth of discharge, charge rate and temperature stated on the datasheet, to its end-of-life capacity.
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Advanced BMS protection: Guards against overcharge, over-discharge, overcurrent and short circuit.
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LiFePO4 thermal stability: Lithium iron phosphate has a far lower thermal-runaway risk than other lithium chemistries. The BMS adds over-temperature and low-temperature charge protection.
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100Ah: Capacity
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1.28kWh: Stored energy
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21 lb: Lightweight
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IP54: Splash resistant
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6-year warranty: Manufacturer coverage
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4,500+ cycles: Long service life
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Smart BMS: 20+ safety features
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Low-temp cutoff: Charge protection
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Group 24 fit: Drop-in replacement size
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Maintenance-free: No watering or acid
The perfect drop-in upgrade: core features
A practical 12V lithium upgrade for RV, marine and off-grid owners who want less weight, less maintenance and better usable energy.
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True Group 24 sizing: This Group 24 drop-in measures 10-1/4 in L x 6-3/4 in W x 9 in H (260 x 171 x 229 mm) and fits standard Group 24 trays and battery boxes. It is not a drop-in replacement for every lead-acid installation: check tray fit, lid clearance, terminal clearance, cable size, overcurrent protection and charger profile before you install it.
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Ultra-lightweight: just 21 lb: This 21 lb (9.5 kg) lithium battery is far easier to lift and install than a comparable lead-acid battery. Reducing battery weight can improve trailer tongue weight, boat balance and general serviceability.
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Smart BMS with low-temp cutoff: The built-in smart BMS includes 20+ safety features and low-temperature charge protection that blocks charging below 0°C (32°F) to help prevent cell damage. There is no internal heater, so charge only between 0°C and 55°C (32°F and 131°F).
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IP54 splash and dust resistance: The IP54 enclosure is dust-protected and splash-resistant for many everyday mobile, RV, marine and outdoor installations. It is not waterproof and not designed for submersion, pressure washing, bilge flooding or continuous water exposure.
Popular 12V Eco Series applications
Affordable 12V solar battery, Group 24 RV battery upgrade, lightweight marine house battery and 12V trolling motor lithium battery applications.
Reliable power and deep scalability
Eco Series value with real deep-cycle output and scalable lithium storage.
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Connect up to 4 in series or 16 in parallel: DIYers can build 24V, 36V or 48V-class systems with up to 4 batteries in series, or increase 12V amp-hour capacity with up to 16 batteries in parallel for up to 20.48kWh.
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100A continuous discharge (300A peak): The 100A continuous discharge rating supports everyday 12V loads and inverters whose DC input current stays within 100A (about 1,280W of DC input at 12.8V; usable AC output is lower). The 300A rating covers start-up surges of up to 5 seconds only; any load that lasts longer must stay at or below 100A.
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4,500+ cycles and 6-year manufacturer warranty: Eco means accessible, not disposable. LiFePO4 chemistry delivers long cycle life, flat voltage output, fast charging capability and maintenance-free operation compared with traditional lead-acid batteries.
Deep-cycle battery notice
This Eco Series model is designed for deep-cycle storage and auxiliary power. It is not a cranking battery and has no Bluetooth or internal heating. Keep continuous loads at or below 100A; 300A is a 5-second peak only. Do not charge it below 0°C (32°F). For engine starting, use a cranking-rated lithium battery or confirm compatibility directly with Epoch before installation.
Applications
- RV house power
- Camper vans and van life
- Travel trailers and fifth wheels
- Motorhomes and Class A or Class C coaches
- Overlanding and expedition vehicles
- Marine house power
- 12V trolling motors up to 100A
- Marine electronics and fish finders
- Fishing kayaks and small boats
- Off-grid solar systems
- Solar battery banks and inverter systems
- Cabins and remote power systems
- Backup power for 12V equipment
- 24V to 48V systems in series
Compatible chargers and accessories
- Epoch 12V 15A Lithium Battery Charger
- Battery tray for Epoch 12105A-H and 12100-ECO models
- Power distribution blocks
What Can It Run?
Epoch plans runtime on about 1,024Wh, 80% of the 1,280Wh nominal stored energy.
| Load |
Estimated Run Time |
| 50W |
About 20.5 h |
| 100W |
About 10.2 h |
| 250W |
About 4.1 h |
| 500W |
About 2.0 h |
| 50A (640W) |
About 1.6 h |
Estimates are for DC loads at 25°C on a new, fully charged battery.
Suitable For:
- RV and camper house power: run lights, fans, controls, refrigerators and auxiliary 12V loads with a cleaner Group 24 RV battery upgrade.
- Solar and off-grid storage: an affordable 12V solar battery for cabins, trailers, small systems and backup energy storage.
- Marine house battery: power fish finders, navigation, radios, pumps, lighting and accessories with a lightweight marine house battery.
- Trolling motor support: suitable for 12V trolling motors whose maximum current draw is at or below 100A continuous, with the wiring, fuse, controller and charger within the battery ratings.
- Higher-voltage systems: connect matched batteries in series for 24V, 36V or 48V-class systems following Epoch wiring guidance.
- Expanded capacity banks: parallel up to 16 matched batteries for larger 12V storage banks with proper fusing, busbars and cable sizing.
Compare
| Model |
Essential 105Ah (12V 105Ah Essential Series) |
Eco 100Ah (this model) |
| Capacity |
105 Ah |
100 Ah |
| Energy |
1.34 kWh |
1.28 kWh |
| Weight |
22.1 lb |
21 lb |
| Size (L x W x H) |
10.3 x 6.8 x 9 in |
10.3 x 6.8 x 9 in |
| BCI group |
Group 24 |
Group 24 |
| Continuous output |
105 A |
100 A |
| Bluetooth app |
Yes |
No |
| Self-heating |
Yes |
No |
| Enclosure rating |
IP54 |
IP54 |
| Cycle life |
4,000+ |
4,500+ |
| Warranty |
11 years |
6 years |
- Pick the Essential 105Ah if the battery will be charged in freezing weather, you want to check it from your phone, or you want the longest warranty.
- Pick the Eco 100Ah if you want a budget-friendly lithium drop-in for a battery that charges above freezing and you don't need an app.
Certifications & Standards
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IP54 (IEC 60529): Dust-protected, and protected against splashing water from any direction; under IEC 60529 the first digit rates solids and the second rates water (protected from dust, splashes and light rain, sheltered outdoor use).
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UL 1642 (cells): The UL standard for lithium cells: each cell design is tested for fire and explosion risk under abuse (short-circuit, overcharge, crush, impact, shock, heating and temperature cycling) before it is built into a pack.
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UL 9540A (cells): A UL test method that measures how a cell behaves if it goes into thermal runaway and whether fire can spread to its neighbours, measuring heat and gas release; the data is used to design safer energy storage systems.
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IEC 62619:2022: The international safety standard for rechargeable lithium cells and batteries in industrial use, including stationary energy storage, covering electrical and mechanical abuse, thermal runaway propagation and battery management functional safety.
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CE: The manufacturer's declaration that the product meets the European Union's health, safety and environmental requirements, covering applicable EU safety directives, electromagnetic compatibility and environmental requirements.
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RoHS (Directive 2011/65/EU): Complies with the EU Restriction of Hazardous Substances directive, which limits lead, mercury, cadmium, restricted flame retardants and phthalates in electronics, making it safer to handle and recycle.
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UN 38.3: The United Nations test series every lithium battery must pass before it can be shipped by air, sea or road, including altitude, thermal, vibration, shock, external short-circuit, impact, overcharge and forced-discharge tests.
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Note: UL 1642 and UL 9540A apply to the cells used in this battery, not to the complete battery assembly.
Please Note: Deep-cycle only: not cranking-rated and not for engine starting.
Please Note: No Bluetooth: use an external shunt-based battery monitor for accurate state of charge.
Please Note: No internal heating: charge only between 0°C and 55°C (32°F and 131°F).
Please Note: Keep continuous loads at or below 100A; 300A is a 5-second peak only.
Please Note: IP54 is not waterproof: do not submerge, pressure-wash or install where standing water can collect.
Please Note: Not a drop-in replacement for every lead-acid installation: check tray fit, terminal clearance, cable size, overcurrent protection and charger profile.
Please Note: Torque M8 terminals to 8-12 Nm (71-106 in-lb) and install a DC-rated fuse or breaker close to the positive terminal.
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Specifications
General
Brand: Epoch Batteries
Model / SKU: 12100-ECO
Series: Eco Series
Battery type: Deep-cycle LiFePO4 battery
Battery group size: BCI Group 24
Chemistry: LiFePO4 / lithium iron phosphate
Cell type: Prismatic LiFePO4
Cell configuration: 4S1P
Bluetooth: No — use an external battery monitor
Self-heating: No
Low-temperature charge protection: Yes — charging blocked below 0°C / 32°F
Cycle life: 4,500+ cycles
Warranty: 6-year manufacturer warranty; register within 90 days of purchase for full coverage
Voltage and capacity
Nominal voltage: 12.8V
Nominal capacity: 100Ah @ 0.2C
Stored energy: 1.28kWh / 1,280Wh (nominal)
Runtime planning energy: About 1,024Wh (80% of nominal)
Estimated runtime: About 20.5 h at 50W, 10.2 h at 100W, 4.1 h at 250W, 2.0 h at 500W, 1.6 h at 50A (640W) (DC loads at 25°C, new fully charged battery)
Operating voltage range: 10.0V – 14.6V
Maximum charge voltage: 14.6V
Current ratings
Max continuous discharge: 100A
Peak discharge: 300A for up to 5 seconds
Max continuous charge current: 100A, all charging sources combined
Recommended charge current: Up to 50A (0.5C, 50% of capacity)
Inverter sizing: Inverter DC input current within 100A (about 1,280W at 12.8V); usable AC output is lower
Deep-cycle load warning: Do not design continuous loads above the 100A per-battery continuous limit; 300A is a 5-second peak only
Series and parallel configuration
Series connections: Max 4 batteries in series (24V, 36V, or 48V system classes)
Parallel connections: Max 16 batteries in parallel
Maximum 12V parallel bank: 1,600Ah / 20.48kWh with 16 batteries in parallel
Maximum configuration: 4S16P (64 matched batteries): 51.2V nominal, 1,600Ah, 81.92kWh
Bank batteries: Matched 12100-ECO batteries of the same age, condition, and state of charge; fully charge each before connecting it into a bank
Temperature
Charge temperature range: 0°C to 55°C / 32°F to 131°F
Discharge temperature range: -20°C to 60°C / -4°F to 140°F
Recommended storage temperature: 0°C to 35°C / 32°F to 95°F
Long-term storage: About 50% state of charge or higher, loads disconnected; check and recharge at least every 3 months
Low-temperature charge protection: Charging blocked below 0°C / 32°F
High-temperature reconnect: 50°C / 122°F
Dimensions and weight
Length: 10¼ in (260 mm)
Width: 6¾ in (171 mm)
Height: 9 in (229 mm)
Overall dimensions: 10¼ in L × 6¾ in W × 9 in H (260 × 171 × 229 mm)
Footprint: BCI Group 24
Weight: 21 lb / 9.5 kg
Mechanical
Terminals: M8 female
Terminal torque: 8–12 Nm (71–106 in-lb)
Case material: ABS and PC blend, UL94-V0 flame rating
IP rating: IP54 per IEC 60529 — dust-protected and splash-resistant; not submersible
Mounting orientation: Upright, unless Epoch documentation for this model allows otherwise
Recommended charging settings
Charger type: 12V LiFePO4-compatible charger, converter, inverter charger, solar controller, or DC-to-DC charger
Compatible charger: Epoch 12V 15A Lithium Battery Charger
Maximum continuous charge: 100A, all charging sources combined
Recommended charge current: Up to 50A for one battery; up to 50% of bank capacity for multi-battery banks
Bulk / absorption voltage: 14.2V – 14.4V
Absorption end condition: When charge current falls to C/20 (5A) or after 15 minutes, whichever comes first
Float voltage: Disabled preferred, or 13.3V – 13.6V
Re-bulk voltage: 13.2V
Equalization: Disabled
Temperature compensation: 0mV/°C (disabled)
BMS high-voltage cutoff: 14.6V
SoC recalibration voltage: 14.6V
Charge temperature: 0°C to 55°C / 32°F to 131°F
Alternator charging: DC-to-DC charger programmed for LiFePO4
BMS protection and compliance
Smart BMS: Built in with 20+ safety features
Protection functions: Overcharge, over-discharge, over-current, short-circuit, and high / low temperature disconnects
Overcurrent protection: Install a DC-rated fuse or circuit breaker as close as practical to the battery positive terminal; the BMS is not a substitute
Monitoring: No Bluetooth; use a shunt-based battery monitor for accurate state of charge
Cell certification: UL 1642 (cells)
Thermal runaway testing: UL 9540A (cells)
Battery certification: IEC 62619:2022
Compliance marks: CE, RoHS
Shipping classification: UN 38.3, Class 9 lithium battery shipping classification
In the Box
- 1 x Epoch 12V 100Ah Eco Series LiFePO4 battery (12100-ECO)
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Recommended Charging Settings
Program your charger, converter, solar controller or DC-to-DC charger with these LiFePO4 settings.
- Maximum continuous charge current: 100A per battery, all charging sources combined
- Recommended charge current: up to 50A (0.5C) for one battery; up to 50% of bank capacity for multi-battery banks
- Bulk/absorption: 14.2V-14.4V
- Absorption end condition: end when charge current falls to C/20 (5A) or after 15 minutes, whichever comes first
- Float voltage: disabled (preferred) or 13.3V-13.6V
- Re-bulk: 13.2V
- Temperature compensation: 0 mV/°C (off)
- Equalization: disabled; do not use lead-acid equalization, desulfation or repair modes
- Charge temperature range: 0°C to 55°C (32°F to 131°F); no internal heating, so the BMS blocks charging below 0°C (32°F)
- BMS high voltage cutoff: 14.6V
- SoC recalibration: 14.6V
- Compatible chargers: 12V LiFePO4 chargers such as the Epoch 12V 15A Lithium Battery Charger; a charger below 50A is suitable, it simply takes longer
- Alternators: use a DC-to-DC charger programmed for LiFePO4
- Note: not all chargers can do multistage lithium charging. If yours cannot be fully programmed, verify that its bulk/absorption voltage is within range and that equalization and temperature compensation are disabled. Consult the charger manual or manufacturer.
Charging and installation note
- Program chargers, converter chargers, inverter chargers, MPPT solar controllers and DC-to-DC chargers within Epoch's recommended lithium charging parameters (14.2V-14.4V bulk/absorption, up to 50A recommended, 100A maximum from all sources combined).
- Disable equalization and temperature compensation, and charge only between 0°C and 55°C (32°F and 131°F).
- Mount the battery upright unless Epoch documentation for this model allows otherwise.
- Torque the M8 terminals to 8-12 Nm (71-106 in-lb).
- Install a DC-rated fuse or breaker as close as practical to the positive terminal.
- For series or parallel banks, use matched batteries, fully charge each one before connecting it, and use balanced wiring, properly sized cables, fuses or breakers, and system-level disconnects.
- BCI Group 24 footprint: verify tray dimensions, terminals, wiring and charging-system compatibility before installation.
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12100-ECO Specification Sheet (Rev V02, October 2026)
12100-ECO User Manual (Rev V02, October 2026)
12100-ECO Data Sheet (Rev V02, October 2026)
Epoch LiFePO4 Safety Data Sheet
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Will this battery fit in my existing battery box?
In most standard Group 24 trays and boxes, yes. The Epoch 12V 100Ah Eco Series is a Group 24 drop-in measuring 10-1/4 in L x 6-3/4 in W x 9 in H (260 x 171 x 229 mm), and Epoch offers a matching battery tray for the 12105A-H and 12100-ECO. It is not a drop-in replacement for every lead-acid installation, so always verify tray dimensions, lid clearance, the hold-down, cable and terminal clearance, cable size, fuse sizing and charger settings before installation.
Does the Eco Series have built-in heating for winter use?
No. The Eco Series does not include internal heating pads, but it does include low-temperature charge protection. The smart BMS blocks charging below 0°C (32°F) to help protect the lithium cells from damage, and the battery can still discharge power in temperatures as low as -4°F / -20°C. Charge only between 0°C and 55°C (32°F and 131°F): move a cold battery somewhere warmer and let it stabilize before charging, and never bypass the protection.
Can I connect these batteries together to build a 24V or 36V system?
Yes. The 12100-ECO supports up to 4 batteries in series for 24V, 36V or 48V-class systems and up to 16 batteries in parallel for expanded capacity; the largest bank is 4S16P (64 batteries: 51.2V, 1,600Ah, 81.92kWh). Use matched batteries of the same model, age, capacity and state of charge, fully charge each one before connecting it, and use charging equipment rated for the full bank voltage, fusing, disconnects and properly sized cabling.
Can I use this battery to start my boat or vehicle engine?
No. This is a dedicated deep-cycle battery. It is engineered for prolonged, steady power in applications such as RV house systems, trolling motors, solar storage, marine electronics and auxiliary 12V loads. It is not designed to provide the instantaneous cold-cranking amps required to start gas or diesel engines.
Do I need a special charger for this lithium battery?
Use a charger, converter, inverter charger, solar controller or DC-to-DC charger with a dedicated LiFePO4 charge profile, such as the Epoch 12V 15A Lithium Battery Charger. Epoch lists 14.2V-14.4V bulk/absorption, ending when the current falls to C/20 (5A) or after 15 minutes, float off (preferred) or 13.3V-13.6V, 13.2V re-bulk, a 14.6V BMS high-voltage cutoff, equalization disabled and temperature compensation disabled. Charge at up to 50A (recommended) and never more than 100A from all sources combined. Avoid lead-acid chargers with desulfation or equalization modes.
Does this battery have Bluetooth monitoring?
No. The Eco Series does not include Bluetooth or app connectivity. To track state of charge, use an external shunt-based battery monitor or a system display; voltage alone is not a precise state-of-charge reading on LiFePO4. By omitting premium features such as Bluetooth and internal heating, the Eco Series delivers safe LiFePO4 chemistry, smart BMS protection and 4,500+ cycle life at a more accessible level. For Bluetooth monitoring, compare Epoch Essential, Pro or Elite Series options.
How long will this battery last compared to my old lead-acid battery?
The Epoch 12V 100Ah Eco Series is rated for 4,500+ cycles. Depending on usage, charging habits, depth of discharge, temperature and storage conditions, this LiFePO4 battery can significantly outlast traditional lead-acid batteries while eliminating watering and acid maintenance. Routine inspections and terminal checks still apply.
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Epoch Batteries Limited Warranty
6-Year Limited Warranty: 3 Years Free Replacement
- Years 1–3: free replacement
- Years 4–6: 40% off MSRP on a replacement battery
Epoch Batteries warrants this product to the original end-user purchaser to be free from defects in materials and workmanship under normal use and service for the warranty period above, when it is installed, operated, charged, stored and maintained as its manual describes. The warranty is not transferable and ends if the product is sold or given to someone else.
How the 40% Discount Works
After the free coverage ends and through Year 6, if the battery has a covered defect Epoch offers a new replacement of the same model (or a current Epoch model of equal or greater capacity and function) at 40% off Epoch's MSRP on the date of the offer. The offer covers one replacement per defective battery, bought directly from Epoch, and you pay the discounted price, any tax and shipping.
When Coverage Starts
Coverage starts on the date of your original purchase. To confirm that date, register the product with Epoch within 90 days of purchase or keep your proof of purchase (an invoice or receipt showing the product, purchase date and seller). If you can provide neither, coverage starts on the manufacturing date recorded for the product's serial number. A repaired or replacement product is covered for the rest of the original warranty period.
What Is Not Covered
The warranty covers defects in materials and workmanship only. It does not cover damage or failure caused by installation, wiring or system design that doesn't follow the manual (including undersized or damaged cables, poor crimps, loose or corroded connections and incorrect fusing); reverse polarity, short circuits or faults in the connected electrical system; series or parallel connections beyond the manual's limits, or mixing batteries of different models, capacities, ages or states of charge; a product not secured as the manual requires; charging outside the manual's voltage, current or temperature limits; discharge above the rated current, or engine starting with a battery not listed as a starting or dual-purpose battery; over-discharge, storage fully discharged, or storage for more than 3 months without recharging; accidents, impact, fire, flood, power surges, submersion or exposure beyond the product's IP rating; opening, modification or repair by anyone other than Epoch or an Epoch-authorized provider; removed or altered serial numbers; normal capacity loss and wear consistent with age and use; or cosmetic damage that doesn't affect performance. Using chargers and other equipment from other brands does not affect coverage by itself.
Obtaining Warranty Service
Start a claim through the Epoch Warranty Portal before the warranty period ends, with the model, serial number, proof of purchase or registration, a description of the problem and any photos, videos or app screenshots. If the claim qualifies, Epoch issues an RMA number with packing and shipping instructions; do not ship a product without an RMA. Epoch inspects and tests the product, typically within 3–10 business days after it arrives, and then repairs or replaces it, or makes the discount offer where applicable.
Shipping
You pay to ship the battery to Epoch; Epoch pays to ship an approved warranty repair or free replacement back to you. For discount replacements you pay shipping on the replacement battery. Packaging must follow the RMA instructions (lithium batteries are regulated hazardous materials in transport).
Visit Epoch's Warranty Page to review the complete warranty terms (effective October 17, 2026).
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Shipping is typically through freight carriers and the actual shipping time is contingent on your location and the specific warehouse dispatching your order. Please allow for a 1-3 business day processing period before shipment, and an estimated delivery time of up to 7 business days. Your confirmation email will include delivery details and we will send you a tracking number as soon as one is available. If you ordered several separate items, you may receive multiple tracking numbers. Once the item has been shipped, the freight service will contact you to coordinate the date and time of delivery. If you require any special accommodations during delivery please let us know as soon as possible and let the delivery company know when arranging the appointment.
Typically, orders will be dropped off either curbside or outside your front door or garage. It is your responsibility to bring the order inside or to its final destination and to remove any existing items.
Depending on the item, parts may be shipped in multiple boxes, and assembly may be required. When your order is delivered, please check that you have all pieces of the item and that nothing is damaged. If your order is damaged during transit and external damage is visible, note the damage immediately, write it on the delivery documents, take photos and/or videos, and refuse shipment. If there is no visible external damage, accept the package but note “subject to concealed damage” on the delivery documents. Any damage upon delivery needs to be reported within 24 hours of delivery or you may not be eligible for a refund. For additional information on submitting claims, as well as incorrect item exchanges, and replacements, please see our Refund Policy.
For more information about shipping, please visit our complete Shipping Policy.
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Why Shop With Eco Emperor?
At Eco Emperor, our mission is to empower you to lead a sustainable and fun lifestyle with ease and confidence. Whether you're upgrading your outdoor experience or enhancing your eco-conscious journey, here’s why choosing us is a decision you can feel great about:
Expert and Customized Care
Our knowledgeable and friendly team is here to support you every step of the way. We pride ourselves on providing personalized service and swift responses to ensure a smooth and satisfying experience. Our dedicated team is available via phone, email, and live chat to provide you with prompt and helpful support.
Authorized Retailer of High-Quality, Trusted Products from Leading Brands
We partner with the best brands in the industry to bring you reliable, high-quality products. As authorized retailers, we guarantee authenticity and offer full manufacturer warranties on every item. You can trust that our products are built to last and perform efficiently.
Free & Fast Shipping
We know you’re eager to begin your new products or start your next outdoor adventure. That’s why we prioritize quick, reliable, and free shipping to get your orders to you on time and in perfect condition.
Competitive Pricing
We believe that sustainable living should be accessible to everyone. We offer competitive pricing on all our products, so you can enjoy high-quality eco-friendly solutions and outdoor products without breaking the bank.
Choose Eco Emperor for all your outdoor and eco-friendly product needs, and become part of a movement that’s embracing a more sustainable and adventurous lifestyle.
Thank you for supporting a greener, cleaner future, while enhancing your outdoor experiences and powering your adventures.💚
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