-
Premium 24V deep cycle lithium power with 1.54kWh of energy, Bluetooth telemetry, smart BMS protection, IP67 construction, internal heating, and Victron-ready communications.
The Epoch 24V 60Ah Pro Series LiFePO4 Battery is a compact 24V 60Ah LiFePO4 battery built for technical users who need reliable 24V deep cycle lithium power in marine, RV, off-grid, backup, and mobile systems. This Pro Series lithium battery stores 1,536Wh / 1.54kWh (nominal; plan runtime on about 1,229Wh) and delivers 80A continuous discharge and 200A for up to 3 seconds for start-up surges, with Bluetooth app monitoring, a smart BMS, internal heating, and an IP67 dust-tight, immersion-rated enclosure in a BCI Group 27 footprint.
Key Features
-
24V 60Ah Pro Series LiFePO4 (1.54kWh): A 25.6V nominal, 60Ah heated deep-cycle battery, model DP2460H, that stores 1,536Wh (1.54kWh, nominal) in a BCI Group 27 footprint; plan runtime on about 1,229Wh. It is not a drop-in replacement for every lead-acid installation: check tray fit, terminal clearance, cable size, overcurrent protection and the charger profile first.
-
Compact & Mountable: 12.25 × 6.75 × 9 in (311 × 171 × 229 mm) and 30 lb (13.7kg), with M8 terminals torqued to 8-10 Nm (71-89 in-lb). Mount it upright, never on its side or upside down.
-
80A Continuous Output: 80A maximum continuous discharge (30A recommended for daily use) and 200A for up to 3 seconds for start-up surges only. For a 24V trolling motor, the motor's maximum current draw (not its average) must be at or below 80A. Not a cranking battery.
-
60A Charging: 60A maximum continuous charge current from all sources combined (up to 30A recommended) at 28.4-28.8V bulk/absorption. Use a 24V LiFePO4 charger such as the Epoch 24V 15A Lithium Battery Charger, a solar controller with a LiFePO4 or programmable profile, or a DC-to-DC charger for alternator charging.
-
Internal Heating: In cold weather, a connected charger powers the internal heater, which warms the battery to 10°C (50°F) and then switches to charging, so it charges down to -20°C (-4°F). It discharges from -20°C to 60°C (-4°F to 140°F).
-
Bluetooth Monitoring: The free Epoch Pro app (iOS and Android) shows state of charge, voltage, current, temperature and battery status and alerts, sets up multi-battery networks and installs firmware updates over the air.
-
Victron-Compatible Communication: CAN/RS485 Link in and Link out ports network a parallel bank and support Victron-compatible communication; integration depends on the GX device, inverter charger, cable, firmware and configuration, so contact Epoch for setup support.
-
Advanced BMS Protection: Protects against overcharge, over-discharge, over-current, short circuit (cutoff at 800A within 500µs) and high and low temperature. The BMS is not a substitute for correctly sized fuses or breakers.
-
IP67 Rated: Dust-tight and rated for temporary immersion to 1 m for 30 minutes. Not rated for water jets or pressure washing; do not leave it submerged or install it where standing water can collect, such as a bilge.
-
Parallel Only: Up to 16 matched DP2460H batteries in parallel (960Ah, 24.58kWh at 25.6V). Series wiring is not approved for this model.
-
6,000+ Cycle Life & Low Maintenance: No watering or acid service; routine inspections keep it safe.
-
11-Year Manufacturer Warranty: Register within 90 days of purchase for full warranty coverage.
Key Benefits
-
Waterproof (IP67): Dust-tight and protected against temporary immersion to 1 m for 30 minutes.
-
Cycle life (6,000+): Over 16 years at one full cycle a day. Rated at the depth of discharge, charge rate and temperature stated on the datasheet, to its end-of-life capacity.
-
Bluetooth app (iOS + Android): Charge, voltage and temperature on your phone in the Epoch Pro app.
-
Protection (Advanced BMS): Guards against overcharge, over-discharge, overcurrent and short circuit.
-
Cold weather (Self-heating): Warms its cells before charging, so it can charge in freezing weather.
-
Thermal stability (LiFePO4): Lithium iron phosphate has a far lower thermal-runaway risk than other lithium chemistries. The BMS adds over-temperature and low-temperature charge protection.
-
Designed & engineered in the USA: Veteran owned
Built to go further
-
11-year warranty: Manufacturer coverage
-
6,000+ cycles: Long service life
-
Advanced smart BMS: Built-in protection
-
Bluetooth telemetry: Epoch Pro app visibility
-
Victron ready: CAN/RS485 communication
-
IP67 enclosure: Dust-tight, temporary immersion
Advanced Smart BMS (Battery Management System)
A smart BMS 24V battery platform engineered for protection, consistency, and data-driven control.
The Epoch Pro Series is built around a responsive Battery Management System that helps protect the pack from overcharge, over-discharge, over-current, short circuit, and high or low temperature conditions. For installers and technical buyers, that means the battery is not just a lithium upgrade; it is a monitored, protected power platform designed for demanding 24V applications.
With 25.6V nominal output, 60Ah capacity, 80A continuous discharge, 60A maximum charge current, and 200A peak output for 3 seconds, this 24V deep cycle lithium battery supports efficient power delivery for compatible trolling motor, marine house, RV, mobile, solar, and off-grid systems.
Real-time Bluetooth telemetry
A 24V lithium battery with Bluetooth app monitoring and over-the-air firmware support.
The built-in Bluetooth connection pairs with the Epoch Pro app so users can monitor state of charge, voltage, current, temperature, and battery status from a compatible smartphone. This helps reduce guesswork and makes troubleshooting easier without adding a separate display or shunt for basic visibility.
IP67 dust-tight enclosure
IP67 protection for marine, RV, outdoor, and off-grid installations.
The sealed IP67-rated enclosure is dust-tight and rated for temporary immersion in water up to 1 meter for 30 minutes. It is not rated for water jets or pressure washing and must not be left submerged: install it where standing water cannot collect around the case or terminals (not in a bilge).
One battery for a two-battery 12V bank
A compact 24V 60Ah battery for compatible BCI Group 27 installations; not a drop-in replacement for every lead-acid installation.
In compatible 24V systems, one 24V lithium battery can replace a two-battery 12V lead-acid series bank where voltage, current, capacity, tray size, charger profile, and wiring requirements match. The Group 27 footprint and 30 lb battery weight help simplify compact installations while reducing maintenance and cable complexity.
Deep-cycle battery notice
This model is designed as a 24V deep-cycle lithium battery. For engine starting or cranking applications, use a cranking-rated battery or confirm compatibility directly with Epoch and the engine manufacturer before replacing an existing starting battery. Keep continuous loads at or below 80A (30A recommended for daily use); the 200A rating is for start-up surges of up to 3 seconds only. Expand in parallel only (up to 16); series wiring is not approved.
Pro Series battery features
High-intent technical specifications with practical installation benefits.
-
24V Pro Series platform: Compact high-output LiFePO4 power for 24V deep-cycle systems.
-
60Ah capacity: Stores 1,536Wh / 1.54kWh (nominal); plan runtime on about 1,229Wh.
-
80A continuous discharge: Supports demanding 24V loads while maintaining efficient lithium output.
-
60A max charge current: 60A maximum from all charging sources combined; up to 30A recommended.
-
200A peak discharge: For start-up surges of up to 3 seconds only; not a cranking battery.
-
Internal self-heating: With a charger connected in cold weather, the heater warms the battery to 10°C (50°F) before charging; it charges down to -20°C (-4°F).
-
Bluetooth battery monitor: Compatible with the Epoch Pro app for iOS and Android battery visibility.
-
Victron communication support: CAN/RS485 communication support helps integrate battery data with compatible Victron systems.
-
Advanced smart BMS: Helps protect against overcharge, over-discharge, over-current, short circuit, and temperature extremes.
-
IP67 enclosure: Dust-tight and rated for temporary immersion to 1 m for 30 minutes; not for pressure washing or standing water.
-
6,000+ cycle life: Long-lasting LiFePO4 performance compared with traditional lead-acid batteries.
-
Parallel expansion: Supports up to 16 batteries in parallel (960Ah) for larger 24V capacity banks. Series wiring is not approved.
-
BCI Group 27 footprint: 12.25 × 6.75 × 9 in (311 × 171 × 229 mm) and 30 lb (13.7 kg).
-
Optional gauge support: Designed for use with an optional 5 in touchscreen battery gauge.
-
Low maintenance: No watering or acid service; routine inspections keep it safe.
Compatible chargers and accessories
Recommended add-ons for a complete 24V Pro Series installation.
- Epoch 24V 15A Lithium Battery Charger.
- Optional 5 in touchscreen battery gauge.
- Victron-compatible CAN/RS485 communication integration, when configured with compatible equipment.
- Properly sized busbars, fuses, disconnects, and marine-grade cabling for 24V installations.
IP67 dust-tight protection
Dust-tight and rated for temporary immersion. Not submersible.
The IP67-rated enclosure is dust-tight and rated for temporary immersion in water up to 1 meter for 30 minutes. It suits marine, mobile, RV, and outdoor environments where splash exposure, rain, and dust are common, but it is not rated for water jets or pressure washing and must not be left submerged. Install the battery securely and upright with protected cabling, where standing water cannot collect around the case or terminals (not in a bilge).
Bluetooth and app monitoring
Smartphone visibility for state of charge, voltage, current, and temperature.
Bluetooth monitoring through the Epoch Pro app helps users view important battery data from a compatible mobile device. This visibility is especially useful in hidden battery compartments, marine lockers, RV bays, and off-grid installations where quick status checks matter.
Victron-ready communications
CAN/RS485 support for compatible Victron ecosystem integrations.
This Pro Series battery supports CAN/RS485 communication for compatible Victron integrations, helping make battery information available to properly configured system components. Communication setup depends on the specific GX device, inverter/charger, cable, firmware, and system configuration used.
Why upgrade to Epoch LiFePO4?
More usable energy. Less maintenance. Longer service life.
LiFePO4 technology provides stable voltage output, long cycle life, fast charging capability, and maintenance-free operation. Compared with traditional lead-acid batteries, this 24V 60Ah battery delivers efficient energy storage in a lighter package while eliminating watering, acid maintenance, and routine lead-acid service.
Fitment and charging note
Verify your battery tray, charger profile, communication wiring, and total system current before installation.
Always confirm Group 27 tray fitment, cable clearance, terminal compatibility, charger compatibility, BMS communication requirements, and total system current before installation. Use a lithium-compatible 24V charger, inverter charger, converter, solar charge controller, or DC-to-DC charger programmed within Epoch’s recommended charging parameters. For parallel battery banks, use matched batteries of the same model, age, capacity, and state of charge, fully charge each one before connecting it into the bank, match their voltages within 0.5V, and follow Epoch’s installation guidelines; series wiring is not approved. Mount the battery upright (never on its side or upside down), place a DC-rated main fuse or breaker as close as practical to the positive terminal, and torque the terminals to 8–10 N·m (71–89 in-lb).
Applications and use cases
- 24V trolling motors (maximum draw within 80A continuous)
- Marine house power
- Marine electronics and fish finders
- Kayaks and skiffs
- Pontoons and fishing boats
- RV and camper 24V systems
- Van and overland 24V systems
- Solar and off-grid 24V storage
- Cabins and trailers
- Victron-compatible systems
- Backup power
- 24V parallel banks up to 16
At a glance
- 25.6V nominal voltage
- 60Ah capacity
- 1.54kWh stored energy
- 80A continuous output
- IP67 temporary immersion
- 30 lb battery weight
Suitable For:
- Compatible 24V trolling motors whose maximum current draw (not the average) is at or below 80A continuous, where cable sizing, charger settings, and runtime needs match.
- Marine house-power systems for electronics, lighting, pumps, fish finders, navigation, and accessories.
- Kayak, skiff, pontoon, fishing boat, and compact marine power installations that need IP67 protection.
- RV, camper, van, overland, and mobile systems using a 24V auxiliary battery platform.
- Solar energy storage for cabins, trailers, boats, and off-grid 24V systems.
- Victron-based power systems using compatible CAN/RS485 communication hardware and configuration.
- Parallel battery banks up to 16 batteries for expanded 24V capacity.
- Group 27 lead-acid replacement applications where fitment, charging profile, and system requirements are compatible.
Certifications & Standards
-
IP67: Dust-tight, and protected against temporary immersion in up to 1 m of water for 30 minutes. Under IEC 60529 the first digit rates solids and the second rates water.
-
UL 1642: The UL standard for lithium cells. Each cell design is tested for fire and explosion risk under abuse before it is built into a pack.
-
UL 9540A: A UL test method that measures how a cell behaves if it goes into thermal runaway, and whether fire can spread to its neighbours. The data is used to design safer energy storage systems.
-
IEC 62619: The international safety standard for rechargeable lithium cells and batteries in industrial use, including stationary energy storage.
-
CE: The manufacturer's declaration that the product meets the European Union's health, safety and environmental requirements, which is required to sell it in the European Economic Area.
-
RoHS: Complies with the EU Restriction of Hazardous Substances directive, which limits lead, mercury, cadmium and other toxic materials in electronics.
-
UN 38.3: The United Nations test series every lithium battery must pass before it can be shipped by air, sea or road.
Please Note: Deep-cycle battery; not for engine starting or cranking.
Please Note: Parallel only (up to 16); series wiring is not approved.
Please Note: The 200A rating is for start-up surges of up to 3 seconds only; keep continuous loads at or below 80A. For trolling motors, the motor's maximum (not average) draw must be 80A or less.
Please Note: Not a drop-in replacement for every lead-acid installation: check tray fit, terminal clearance, cable size, overcurrent protection and charger profile first.
Please Note: IP67 but not submersible: not rated for water jets or pressure washing; do not install where standing water can collect, such as a bilge.
Please Note: Mount upright only, never on its side or upside down.
Please Note: The BMS is not a substitute for correctly sized fuses or breakers; place a DC-rated main fuse or breaker close to the positive terminal.
Please Note: Victron integration depends on the GX device, inverter charger, cable, firmware and configuration.
-
Specifications
General
Brand: Epoch Batteries
Model / SKU: DP2460H
Series: Pro Series
Battery type: Heated Bluetooth deep-cycle LiFePO4 battery
Voltage class: 24V
Battery group size: BCI Group 27
Chemistry: LiFePO4 / Lithium iron phosphate
Cell configuration: 8S2P
Bluetooth: Yes — Epoch Pro app for iOS and Android
Communications: CAN/RS485 Link in / Link out; Victron-compatible communication (depends on the GX device, cable, firmware and configuration)
Internal heating: Yes
Cycle life: 6,000+ cycles
Warranty: 11-year manufacturer warranty; register within 90 days of purchase
Voltage and capacity
Nominal voltage: 25.6V
Nominal capacity: 60Ah
Nominal energy: 1,536Wh / 1.536kWh
Planning energy (80%): ≈ 1,229Wh, used for runtime estimates
Operating voltage range: 20.0V – 29.2V
Maximum charge voltage: 29.2V
End of discharge: 22V – 23.2V
Internal resistance: ≤30mΩ @ 1kHz AC
Current ratings
Max continuous discharge: 80A
Max continuous charge current: 60A
Recommended charge current: Up to 30A (50% of capacity)
Recommended discharge current: 30A, for daily use
Max discharge peak current: 200A for up to 3 seconds (start-up surges only)
Short-circuit protection: Cutoff at 800A within 500µs
Parallel configuration
Parallel connections: Max 16 batteries in parallel
Maximum parallel capacity: Up to 960Ah / 24.58kWh at 25.6V nominal, using 16 matched batteries
Series connections: Not approved for this model
Temperature
Charge temperature range: -20°C to 55°C / -4°F to 131°F, with heating
Discharge temperature range: -20°C to 60°C / -4°F to 140°F
Recommended storage temperature: 0°C to 35°C / 32°F to 95°F, max. 12 months
Low-temperature charge support: With a charger connected, the heater warms the battery to 10°C (50°F) before charging
Operational altitude: <3000m
Self-discharge rate: ≤3% per month (sleep or off)
Dimensions and weight
Length: 12.25 in
Width: 6.75 in
Height: 9.00 in
Overall dimensions: 12.25 in L × 6.75 in W × 9.00 in H (311 × 171 × 229 mm)
Weight: 30 lb / 13.7 kg
Mechanical and communications
Enclosure protection: IP67: dust-tight, temporary immersion (1 m, 30 minutes); not submersible
Terminal type: M8 bolt
Terminal torque: 8–10 N·m (71–89 in-lb)
Optional display: 5 in touchscreen battery gauge ready
App monitoring: Epoch Pro app
Firmware updates: Over-the-air firmware update via the app
Recommended charging settings
Maximum continuous charge current: 60A, all charging sources combined
Recommended charge current: Up to 30A (50% of capacity)
Bulk / absorption voltage: 28.4V – 28.8V
Absorption end condition: End when current falls to C/20 (3A) or after 15 minutes, whichever comes first
Float voltage: Disabled preferred, or 26.6V – 27.2V
Re-bulk voltage: 26.4V
Temperature compensation: 0 mV/°C (disabled)
Equalization: Disabled
Battery charge temperature range: -20°C to 55°C / -4°F to 131°F, with self-heating
BMS high voltage cutoff: 29.2V
SoC recalibration voltage: 29.2V
BMS protection
Smart BMS: Built-in battery management system
Overcharge protection: Yes
Over-discharge protection: Yes
Over-current protection: Yes
Short-circuit protection: Yes
High and low temperature disconnects: Yes
Low-temperature charge protection: Yes; the heater warms the battery to 10°C before charging
Compliance and listings
Cell certification: UL 1642 (cells)
Thermal runaway test: UL 9540A (cells)
Compliance: IEC 62619:2022 / CE / RoHS
Shipping classification: UN 38.3, Class 9
Warranty: 11-year manufacturer warranty; register within 90 days of purchase
Quick specifications
Cell Configuration: 8S2P
Chemistry: LiFePO4
Voltage: 25.6V
Max Charge Voltage: 29.2V
Operating Voltage Range: 20.0 - 29.2V
Ah Capacity: 60Ah
Max Continuous Discharge Amps: 80A (30A recommended for daily use)
Max Charge Current Amps: 60A (30A recommended)
Max Discharge Peak Current Amps: 200A (up to 3 Seconds)
Series | Parallel: Parallel only: Max (16) in Parallel (960Ah); series not approved
Charge Temp Range: -20°C (-4°F) / 55°C (131°F) (with heating)
Discharge Temp Range: -20°C (-4°F) / 60°C (140°F)
Storage Temp: 0°C (32°F) / 35°C (95°F) (recommended; max 12 Months)
Safety: BMS (Battery Management System) Over Voltage, Under Voltage, Over-Current, Short Circuit, Over Temperature, Under Temperature
Length: 12.25 in
Width: 6.75 in
Height: 9.0 in
Weight: 30 lbs
Fitment note: BCI Group 27 footprint. Verify tray dimensions, terminals, wiring and charging-system compatibility before installation.
Additional information
Cell certification: UL 1642 (cells)
Thermal runaway testing: UL 9540A (cells)
Battery certification: IEC 62619:2022
Compliance marks: CE, RoHS
Transport: UN 38.3, Class 9
-
Recommended Charging Settings
- Maximum Continuous Charge Current: 60A per battery, all charging sources combined
- Recommended Charge Current: Up to 30A (0.5C) for one battery; up to 50% of bank capacity for parallel banks (60A for 2P, 120A for 4P, 240A for 8P, 480A for 16P)
- Bulk/Absorption: 28.4V-28.8V
- Absorption Time: End when current falls to C/20 (3A) or after 15 minutes, whichever comes first
- Float Voltage: Disabled (preferred, where the charger supports it) or 26.6V-27.2V
- Re-bulk: 26.4V
- Temperature Compensation: 0 mV/°C (disabled)
- Equalization: Disabled; do not use lead-acid equalization, desulfation or repair modes
- Battery Charge Temperature Range: -20°C (-4°F) to 55°C (131°F) with internal heating. In cold weather, a connected charger powers the heater, which warms the battery to 10°C (50°F) and then switches to charging
- BMS High Voltage Cutoff: 29.2V
- SoC Recalibration: 29.2V
- Compatible Chargers: 24V LiFePO4 chargers such as the Epoch 24V 15A Lithium Battery Charger, solar charge controllers (MPPT or PWM) with a programmable or LiFePO4 profile, and converters or inverter chargers that can be set to the values above; a charger below the recommended 30A is suitable, it simply takes longer
- Alternators: use a DC-to-DC charger
- NOTE: If a charger cannot be fully programmed, confirm that its bulk/absorption voltage is within range and that equalization and temperature compensation are disabled.
-
DP2460H Spec Sheet
DP2460H User Manual
DP2460H Technical Data Sheet
Safety Data Sheet (LiFePO4)
-
What are the recommended charging parameters for this 24V LiFePO4 battery?
For optimal performance and longevity, use a dedicated 24V LiFePO4 charger or charge controller. Epoch lists 28.4V–28.8V for bulk/absorption charging, 29.2V as the maximum charge voltage / BMS high-voltage cutoff, float disabled preferred or 26.6V–27.2V, 26.4V re-bulk, temperature compensation disabled, and equalization disabled. End absorption when current falls to C/20 (3A) or after 15 minutes, whichever comes first. Combined current from all charging sources must not exceed 60A per battery, and up to 30A is recommended; the Epoch 24V 15A Lithium Battery Charger is compatible, and a smaller charger simply takes longer. Avoid lead-acid chargers with desulfation or equalization modes.
Can I monitor the State of Charge (SOC) without a separate shunt?
Yes. The 24V 60Ah Pro Series features built-in Bluetooth monitoring through the free Epoch Pro app for iOS and Android. The app shows state of charge, voltage, current, temperature, and battery status and alerts without wiring a separate shunt, and it also sets up multi-battery networks and installs firmware updates over the air. Use the app data as a monitoring aid; for a more complete health check, the manual suggests a shunt-based battery monitor and load testing.
What makes the Pro Series different from standard lithium batteries?
This Pro Series battery adds professional-grade features for demanding installations, including a smart BMS, an IP67 dust-tight, immersion-rated enclosure, internal heating, Bluetooth app monitoring, CAN/RS485 communication support for compatible Victron systems, over-the-air firmware updates, and a 6,000+ cycle-life rating.
Can I wire multiple 24V 60Ah Pro Series batteries together?
Yes, in parallel. Epoch lists this model for up to 16 batteries in parallel to increase total amp-hour capacity (up to 960Ah / 24.58kWh) while keeping the system at 25.6V nominal; series wiring is not approved. Use matched batteries of the same model, age, capacity, and state of charge, fully charge each one before connecting it into the bank, match their voltages within 0.5V, and confirm all cabling, fusing, charger settings, and installation limits before designing the bank.
Is this battery waterproof?
It is IP67-rated: dust-tight and rated for temporary immersion in water up to 1 meter for 30 minutes. That suits marine, mobile, and outdoor environments, but the battery is not submersible: it is not rated for water jets or pressure washing, must not be left submerged, and should not be installed where standing water can collect around the case or terminals, such as a bilge. Mount it securely and upright.
Does this battery support Victron communication?
Yes. The 24V 60Ah Pro Series supports Victron-compatible communication over CAN/RS485 through its Link in / Link out ports. Final integration depends on the compatible Victron GX device, inverter/charger, cable, firmware, and system configuration used in the installation; contact Epoch for setup support.
Can this 24V 60Ah battery be used for trolling motors or marine house power?
Yes, this battery is well suited for compatible 24V trolling motor systems and marine house-power loads where voltage, current draw, runtime needs, cable sizing, tray fitment, and charger settings match the published specifications. Use the motor’s maximum current draw, not its average: it must be at or below 80A continuous. In compatible systems, one 24V battery can replace a two-battery 12V lead-acid series bank; at a 500W load, plan on about 2.5 hours (1,229Wh planning energy). Always verify the motor manufacturer’s battery requirements before installation.
Can this battery be used for engine starting or cranking?
No. This model is designed as a 24V deep-cycle lithium battery, not as an engine starting battery. For cranking applications, use a cranking-rated lithium battery or confirm compatibility directly with Epoch and the engine manufacturer before replacing an existing starting battery.
-
Epoch Batteries Limited Warranty
11-Year Limited Warranty: 3 Years Free Replacement
- Years 1–3: free replacement
- Years 4–11: 40% off MSRP on a replacement battery
Epoch Batteries warrants this product to the original end-user purchaser to be free from defects in materials and workmanship under normal use and service for the warranty period above, when it is installed, operated, charged, stored and maintained as its manual describes. The warranty is not transferable and ends if the product is sold or given to someone else.
How the 40% Discount Works
After the free coverage ends and through Year 11, if the battery has a covered defect Epoch offers a new replacement of the same model (or a current Epoch model of equal or greater capacity and function) at 40% off Epoch's MSRP on the date of the offer. The offer covers one replacement per defective battery, bought directly from Epoch, and you pay the discounted price, any tax and shipping.
When Coverage Starts
Coverage starts on the date of your original purchase. To confirm that date, register the product with Epoch within 90 days of purchase or keep your proof of purchase (an invoice or receipt showing the product, purchase date and seller). If you can provide neither, coverage starts on the manufacturing date recorded for the product's serial number. A repaired or replacement product is covered for the rest of the original warranty period.
What Is Not Covered
The warranty covers defects in materials and workmanship only. It does not cover damage or failure caused by installation, wiring or system design that doesn't follow the manual (including undersized or damaged cables, poor crimps, loose or corroded connections and incorrect fusing); reverse polarity, short circuits or faults in the connected electrical system; series or parallel connections beyond the manual's limits, or mixing batteries of different models, capacities, ages or states of charge; a product not secured as the manual requires; charging outside the manual's voltage, current or temperature limits; discharge above the rated current, or engine starting with a battery not listed as a starting or dual-purpose battery; over-discharge, storage fully discharged, or storage for more than 3 months without recharging; accidents, impact, fire, flood, power surges, submersion or exposure beyond the product's IP rating; opening, modification or repair by anyone other than Epoch or an Epoch-authorized provider; removed or altered serial numbers; normal capacity loss and wear consistent with age and use; or cosmetic damage that doesn't affect performance. Using chargers and other equipment from other brands does not affect coverage by itself.
Obtaining Warranty Service
Start a claim through the Epoch Warranty Portal before the warranty period ends, with the model, serial number, proof of purchase or registration, a description of the problem and any photos, videos or app screenshots. If the claim qualifies, Epoch issues an RMA number with packing and shipping instructions; do not ship a product without an RMA. Epoch inspects and tests the product, typically within 3–10 business days after it arrives, and then repairs or replaces it, or makes the discount offer where applicable.
Shipping
You pay to ship the battery to Epoch; Epoch pays to ship an approved warranty repair or free replacement back to you. For discount replacements you pay shipping on the replacement battery. Packaging must follow the RMA instructions (lithium batteries are regulated hazardous materials in transport).
Visit Epoch's Warranty Page to review the complete warranty terms (effective October 17, 2026).
-
Shipping is typically through freight carriers and the actual shipping time is contingent on your location and the specific warehouse dispatching your order. Please allow for a 1-3 business day processing period before shipment, and an estimated delivery time of up to 7 business days. Your confirmation email will include delivery details and we will send you a tracking number as soon as one is available. If you ordered several separate items, you may receive multiple tracking numbers. Once the item has been shipped, the freight service will contact you to coordinate the date and time of delivery. If you require any special accommodations during delivery please let us know as soon as possible and let the delivery company know when arranging the appointment.
Typically, orders will be dropped off either curbside or outside your front door or garage. It is your responsibility to bring the order inside or to its final destination and to remove any existing items.
Depending on the item, parts may be shipped in multiple boxes, and assembly may be required. When your order is delivered, please check that you have all pieces of the item and that nothing is damaged. If your order is damaged during transit and external damage is visible, note the damage immediately, write it on the delivery documents, take photos and/or videos, and refuse shipment. If there is no visible external damage, accept the package but note “subject to concealed damage” on the delivery documents. Any damage upon delivery needs to be reported within 24 hours of delivery or you may not be eligible for a refund. For additional information on submitting claims, as well as incorrect item exchanges, and replacements, please see our Refund Policy.
For more information about shipping, please visit our complete Shipping Policy.
-
Why Shop With Eco Emperor?
At Eco Emperor, our mission is to empower you to lead a sustainable and fun lifestyle with ease and confidence. Whether you're upgrading your outdoor experience or enhancing your eco-conscious journey, here’s why choosing us is a decision you can feel great about:
Expert and Customized Care
Our knowledgeable and friendly team is here to support you every step of the way. We pride ourselves on providing personalized service and swift responses to ensure a smooth and satisfying experience. Our dedicated team is available via phone, email, and live chat to provide you with prompt and helpful support.
Authorized Retailer of High-Quality, Trusted Products from Leading Brands
We partner with the best brands in the industry to bring you reliable, high-quality products. As authorized retailers, we guarantee authenticity and offer full manufacturer warranties on every item. You can trust that our products are built to last and perform efficiently.
Free & Fast Shipping
We know you’re eager to begin your new products or start your next outdoor adventure. That’s why we prioritize quick, reliable, and free shipping to get your orders to you on time and in perfect condition.
Competitive Pricing
We believe that sustainable living should be accessible to everyone. We offer competitive pricing on all our products, so you can enjoy high-quality eco-friendly solutions and outdoor products without breaking the bank.
Choose Eco Emperor for all your outdoor and eco-friendly product needs, and become part of a movement that’s embracing a more sustainable and adventurous lifestyle.
Thank you for supporting a greener, cleaner future, while enhancing your outdoor experiences and powering your adventures.💚