PowerHouse 12V-16V/24V-36V 2-Bank Waterproof Battery Charger BCH(12V-16V)-(24V-36V)WP | Full Metal Case | Lithium Wake-Up

Specifications

Banks: 2

Bank 1: 12V or 16V 15A (Lithium, Lead Acid or AGM selectable)

Bank 2: 24V or 36V 10A (Lithium)

Case: Full metal, waterproof

Dimensions: 10" x 8.5" x 3.94" (LxWxH)

Weight: 12 Lbs

PowerHouse Lithium Limited Warranty

Warranty Period
1-year manufacturer's defect warranty on chargers, wiring kits and components

Registration
Register your battery with PowerHouse Lithium within 90 days of purchase. If it is not registered within 90 days, the warranty period begins at the battery's manufacture date. Proof of ownership is required, and warranties are not transferable; this limited warranty applies to the original purchaser and to United States residents only.

Inspection and Service
A battery may need to be shipped to PowerHouse Lithium for inspection. If the inspection finds a manufacturing defect, the standard warranty process is followed at no charge. If the issue is caused by user error or misuse (for example, a dead battery from improper charging or not recharging a fully drained battery, over-tightened straps or terminal bolts, or loose connections that melt the terminals), a repair and shipping fee of up to $150 may apply. Have the battery's serial number ready when submitting a claim; it is on the side of the battery and in the PHL app.

Exclusions
The warranty does not cover water damage, impact or collision; physical damage to the battery case or mishandling; products that have been opened, modified or tampered with; tampering with or removal of manufacture date codes; or use in applications other than those the battery was designed for, or above its rated continuous current. It also does not cover a battery that has reached its normal end of life (2,000 cycles), which may occur before the end of the warranty period depending on use.

Obtaining Warranty Service
Submit a warranty claim through PowerHouse Lithium's warranty application. The product may need to be shipped back for inspection.

Visit PowerHouse Lithium's Warranty Policy to review the full warranty terms.

Shipping is typically through freight carriers and the actual shipping time is contingent on your location and the specific warehouse dispatching your order. Please allow for a 1-3 business day processing period before shipment, and an estimated delivery time of up to 7 business days. Your confirmation email will include delivery details and we will send you a tracking number as soon as one is available. If you ordered several separate items, you may receive multiple tracking numbers. Once the item has been shipped, the freight service will contact you to coordinate the date and time of delivery. If you require any special accommodations during delivery please let us know as soon as possible and let the delivery company know when arranging the appointment.

Typically, orders will be dropped off either curbside or outside your front door or garage. It is your responsibility to bring the order inside or to its final destination and to remove any existing items.

Depending on the item, parts may be shipped in multiple boxes, and assembly may be required. When your order is delivered, please check that you have all pieces of the item and that nothing is damaged. If your order is damaged during transit and external damage is visible, note the damage immediately, write it on the delivery documents, take photos and/or videos, and refuse shipment. If there is no visible external damage, accept the package but note “subject to concealed damage” on the delivery documents. Any damage upon delivery needs to be reported within 24 hours of delivery or you may not be eligible for a refund. For additional information on submitting claims, as well as incorrect item exchanges, and replacements, please see our Refund Policy.

For more information about shipping, please visit our complete Shipping Policy.

Why Shop With Eco Emperor?

At Eco Emperor, our mission is to empower you to lead a sustainable and fun lifestyle with ease and confidence. Whether you're upgrading your outdoor experience or enhancing your eco-conscious journey, here’s why choosing us is a decision you can feel great about:

Expert and Customized Care
Our knowledgeable and friendly team is here to support you every step of the way. We pride ourselves on providing personalized service and swift responses to ensure a smooth and satisfying experience. Our dedicated team is available via phone, email, and live chat to provide you with prompt and helpful support.

Authorized Retailer of High-Quality, Trusted Products from Leading Brands
We partner with the best brands in the industry to bring you reliable, high-quality products. As authorized retailers, we guarantee authenticity and offer full manufacturer warranties on every item. You can trust that our products are built to last and perform efficiently.

Free & Fast Shipping
We know you’re eager to begin your new products or start your next outdoor adventure. That’s why we prioritize quick, reliable, and free shipping to get your orders to you on time and in perfect condition.

Competitive Pricing
We believe that sustainable living should be accessible to everyone. We offer competitive pricing on all our products, so you can enjoy high-quality eco-friendly solutions and outdoor products without breaking the bank.

Choose Eco Emperor for all your outdoor and eco-friendly product needs, and become part of a movement that’s embracing a more sustainable and adventurous lifestyle.

Thank you for supporting a greener, cleaner future, while enhancing your outdoor experiences and powering your adventures.💚